Payment methods and returning policy

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PAYMENT METHODS:

Locanda Mediterraneo  is able to accept all major credit cards VISA, MASTERCARD, AMEX, DISCOVER, Paypal and payments by bank transfer. In case you decide to pay by bank transfer here are our Company and Bank Details:

Company:                    AROMA SERVIS d.o.o.
Address:                       VANGANEL 57/H
City:                               Koper
ZIP code:                      SI-6000
Country:                       SLOVENIA (EU)
Bank:                            UNICREDIT BANKA SLOVENIJA d.d.
Country:                       SLOVENIA
IBAN/account:             SI56290000050157490
BIC/SWIFT code:         BACXSI22

For additional questions about payment methods contact us on e-mail address info@locandamediterraneo.com or call us on phone number 00386 (0)40 895 317.

RETURNING POLICY:

We can accept returns of items as long as you call us within 24 hours of having received your order. We will be happy to arrange for a return of the product, if that product is still in its original packaging – we cannot accept returns of opened or partially consumed items. To make sure that you are satisfied with the product you receive, inspect the contents as soon as they arrive to your address. Please store the items appropriately and call us at 00386 (0)40 895 317 within 24 hours of receipt. We can arrange a return or exchange for you or you can redeliver the order back to us once you have spoken with one of our customer service representatives. We can not accept returns that have not been authorized, so we kindly ask you not to refuse delivery or send back items without calling us first.

Once the items have been received back at our store, the items will be inspected.

We are not responsible for products that spoil due to: packages left at the door for extended periods of time, packages sent back to freight location because nobody was available to sign for them, or delays in delivery times due to incorrect or incomplete addresses. We also can not be responsible for an item you return that never arrives to us or arrives damaged, so please make sure you insure any returned packages.